Monthly Archives: November 2020

Warwickshire Trading Standards Scam Alerts

Bitcoin Investment Scam 

Investors are warned to beware of bogus ‘investment experts’ operating via social media group sites providing investment advice on Bitcoin and other investments. Such ‘experts’ often claim they have fool proof ‘systems’ that enable them to beat the market. They may use fake graphs and charts to make it appear they are successful. Warwickshire residents have reported losing thousands of pounds after allowing these ‘experts’ to invest money on their behalf or after following their advice. It is unclear as to whether money was invested badly or simply stolen. Investors requiring financial advice on how and where to invest their money should speak an authorised individual or business.

 

Back of the Van TV Seller Warning 

Warwickshire Trading Standards has received reports of individuals selling televisions from the backs of vans in car parks and at motorway service stations. Such individuals can sometimes be very pushy and intimidating. The products may be being sold at ‘bargain’ prices.

You can’t tell a good trader from a bad one on the doorstep or in a car park! Trading Standards advises consumers not to buy TVs or other consumer goods if they are approached unexpectedly in a car park or on the doorstep. It’s very hard for a consumer to locate a trader again in these circumstances, if the goods later turn out to be fake or faulty.

Trading Standards also understands that there are bogus traders selling TVs that have been taken from recycling centres before they are re-packaged in boxes and bubble wrap with fake labels.

Always buy from genuine traders you know and trust. This way, if something does go wrong you can find the trader and exercise your consumer rights. For more advice visit: https://www.warwickshire.gov.uk/tradingstandards

PPI Money Back Scam 

Warwickshire consumers have reported receiving scam phone calls from people claiming to have obtained PPI compensation for them. Some residents have reported making failed PPI claims in the past. The fraudster suggests that normally they would have to charge a 40% commission fee, but this could circumvented if the consumer takes out a policy for life insurance or a funeral plan.

Trading Standards suspect that these callers are simply high pressure sales people trying to sell consumers financial products that they would not normally be interested in, with the bogus promise that they would receive PPI compensation. Residents are advised to put the phone down on bogus callers.

Bogus HMRC Callers Target the Self-Employed 

Fraudsters falsely claiming to work for HMRC are now targeting self-employed people in Warwickshire stating that they have been ‘flagged for tax fraud and evasion’ and that a ‘warrant has been issued’ for their arrest. They have been described as being very convincing. The callers are also spoofing HMRC telephone numbers to make them appear genuine. This is the latest in a long line of HMRC related scams. Always put the phone down and never reveal any personal or financial information under these circumstances. More on spoofing: https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/problems/tackling-nuisance-calls-and-messages/phone-spoof-scam

Email Account Takeover Scam 

Email account takeover occurs when a fraudster gains access to a legitimate user’s email account. They may do so by obtaining passwords and usernames from the dark web or via phishing scams. When this happens, fraudsters can send emails (posing as the legitimate user) to the users’ friends and family in their email address book. These emails can appear very genuine because the fraudster can word them in the same way as the legitimate user would do.

This is a typical case: a person receives an email they believe is genuine (but has in fact been sent by a fraudster) asking them to purchase some gift cards on behalf of the email sender, as gifts for a relative. The email’s recipient does so and is then asked to send the card numbers to the email sender (the fraudster). Fraudsters don’t need to the physical cards to use them, only the card numbers.

Your email account is arguably the most vital online account you possess. Cyber criminals can use your email to access many of your personal accounts, leaving you vulnerable to identity theft.

Keep it safe and secure. Visit: https://www.ncsc.gov.uk/collection/top-tips-for-staying-secure-online/use-a-strong-and-separate-password-for-email

Bogus Sky Callers 

Warwickshire residents are again receiving bogus calls from people falsely claiming to be Sky TV and stating that they must take out compulsory breakdown cover for their Sky box. Put the phone down. More on Sky related scams: https://www.sky.com/help/articles/sky-scams

Department of Work & Pensions Update

Post Office Ltd Leaflet Campaign for Post Office card account (POca) Customers

From 26 October Post Office are planning to issue a leaflet to POca customers providing them with information on opening another account. It will enable them to switch their benefit/pension payments to a standard bank account.  Approximately 1000 branches are taking part over a 3-week period handing out the leaflet when the customer makes a benefit/pension withdrawal.  As part of the on-going POca conversion activity, the leaflet advises the customer to contact the DWP dedicated team, Financial Inclusion Contact Centre (FICC). If a customer contacts their benefit/pension helpline regarding the leaflet, please direct them to the FICC on 0800 085 7133.

Autism Employment Profiling Assessment Service and Toolkit

DWP can use and signpost customers to the free Autism Employment Profiling Assessment Service (link is external) for people with an autism spectrum condition, including if they also have a mild learning disability. It is only suitable for people who have autism. The service is designed to help individuals consider suitable work options and reasonable adjustments they may need.

Childcare Support

From 1 November, eligible working parents (link is external) who receive support through the Job Support Scheme (JSS) and extended Self-Employed Income Support Scheme (SEISS) will continue to receive their childcare entitlements, including the 30 hours offer and Tax-Free Childcare, even if their income levels fall below the threshold temporarily whilst on these schemes

Touchbase

Touchbase is being produced weekly and is being circulated to subscribers every Friday. Although these provide a roundup of announcements and are useful for organisations they will not be published on GOV.UK Subscribe to Touchbase (link is external)

HMRC Bulletin

HMRC are issuing bulletins providing Covid-19 support through the information they provide about the latest schemes and programmes to support businesses and employees. The latest bulletin (link is external) includes details of the Job Support Scheme, Job Retention Bonus and Coronavirus Job Retention Scheme.

Kickstart Materials

The Kickstart materials (link is external) available on GOV.UK have been updated and now include ‘Tips for making a successful Kickstart Scheme application’ and ‘Guidance on choosing a Kickstart gateway’.  Also Kickstart Scheme terms and conditions (link is external) for employers and gateways receiving the Kickstart Scheme grant from the Department for Work and Pensions have been added.

Business Readiness Webinars

Over 3,000 people have attended sector-specific webinars (link is external) to help them get ready for the end of the transition period. Now with just 63 days to go until the UK’s new start, the Business Secretary Alok Sharma is encouraging firms to sign up for a second phase of webinars.

Homelessness

Care Leavers

New guidance for councils (link is external) has been published to help ensure care leavers have the stable homes they need, and prevent them from becoming homeless.

New Homes

Over £150 million is to be made available across England to provide a permanent place to live for some of the most vulnerable in society. More than 3,300 new long-term homes (link is external) for rough sleepers and other vulnerable people have been approved.